24 Hour Toll-Free Crisis Response and Service
Access Line

If the crisis places anyone in immediate danger, call 911.
If the crisis does not involve immediate danger, and if the person in crisis has insurance coverage through a health plan, call the health plan to get a referral to a covered mental health provider.
For all others, call the 24-hour toll-free Access Line at (888) 868-1649. Someone is available to assist you 24 hours per day, seven days per week.

(888) 868-1649

For medical emergencies, call 911

Línea de Acceso para Servicios y Crisis, Gratuito y Disponible las 24 Horas del Día.

Si la crisis pone en peligro inmediato a cualquier persona, llame al 911.
Si la crisis no implica peligro inmediato y si la persona en crisis tiene cobertura de seguro mediante un plan de salud, llame al plan de salud para que lo refieran a un proveedor de salud mental apropiado.
Para las otras situaciones, llame a la línea de acceso gratuito de Behavioral Wellness al (888) 868-1649. La llamada es gratuita y cuenta con asistencia de operadores las 24 horas del día, los 7 días de la semana.

(888) 868-1649

Para emergencias médicas, llame al 911

Provider Portal

Additional Hotlines

This is the Alert block.

Quality Improvement

Title 9, Chapter 11 of the California Code of Regulations requires that each Mental Health Plan (MHP) maintain a Quality Improvement Program responsible for reviewing the quality of specialty mental health services provided to beneficiaries. The following documents provide essential information about the Department of Behavioral Wellness Quality Improvement Program:

This page includes documents in Adobe PDF format. Mac and PC users can download the Adobe Acrobat reader free of charge using this link . Phone and tablet users should consult their device documentation for instructions on how to view PDF documents.

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