How to Obtain Services

24 Hour Crisis Response and Service Access Line
(888) 868-1649

    COVID-19 Update

    Message to Behaviorial Wellness Clients

    To obtain help for someone experiencing a mental health crisis, there are three possibilities:

    1. If the crisis places anyone in immediate danger, call 911.
    2. If there the crisis does not involve immediate danger, call the 24-hour toll-free Access Line at (888) 868-1649. 
    3. If it is not a crisis and if the person has private insurance coverage through a health plan (such as Blue Shield, Aetna, etc.), call the health plan to get a referral to a covered mental health provider.
    4. For Medi-Cal beneficiaries seeking mental health or substance use disorder treatment, and for all others, call the 24-hour toll-free Access Line at (888) 868-1649. Someone is available to assist you 24 hours per day, seven days per week.   

    Access for hearing-impaired persons is available through the 711 Telecommunications Relay Service. 

    To contact a member of the Behavioral Wellness staff:

    Telephone the service site at which the staff member you are seeking is located. Here are the telephone numbers.    

    To find other community resources: