Coordinated Entry System

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The County of Santa Barbara has implemented a Coordinated Entry System. A Coordinated Entry System (CES) is a community-wide system to standardize and expedite the process by which people experiencing homelessness, or who are at risk of homelessness, access housing and homeless resources. It connects the community's network of homeless services and housing resources while streamlining, standardizing, and coordinating the homeless intake, assessment, and referral processes. 

Through CES, people experiencing homelessness will be matched to services and housing based on their preferences and level of need. Standardizing the intake process across the county, sharing information in real-time, and adopting uniform prioritization policies are all at the core of a high-performing CES.

The County of Santa Barbara's Coordinating Agency for the CES is United Way of Northern Santa Barbara County. The overarching responsibility of the CES Coordinating Agency is to ensure that homeless persons receiving services in the County are accessing those services through the CES. United Way of Northern Santa Barbara County Home for Good is the CES Coordinating Agency and responsible for the success of the CES project including its day-to-day activities, oversight, and evaluation, and management of the CES.

The CES system is open to all homeless and housing providers who are willing to participate in HMIS. If you are a provider and have questions about the Coordinated Entry System or would like to learn how your organization could begin seeking or providing housing through CES, please contact Emily Allen or Jett Black-Maertz at the County of Santa Barbara.

Click below for Coordinated Entry policies and procedures



On January 7, 2021, the COC Board adopted the following temporary addendum, which will apply to the Coordinated Entry Policies and Procedures until June 30, 2021 or CoC Board Action:

1.     All unsheltered or shelter system guests who enroll in the Coordinated Entry System, not only those prioritized for a housing intervention, can utilize rental assistance and other financial assistance that facilitates a housing placement through CoC, ESG, HEAP, HHAP, CESH and other funding sources when a housing opportunity is identified as long as the participant(s) meet funding eligibility criteria. The primary goal is to rapidly re-house as many persons as possible through existing resources and utilize the full range of housing options. 

2.     When in conflict with the existing prioritization scheme, this addendum would supersede existing CES policies. 

** Attention HMIS End Users **

Domestic Violence and Human Trafficking Survivors Policy

If you are serving a domestic violence, human trafficking or victim of sexual assault survivor, it is essential to be mindful of the safety and confidentiality of the participant. The Continuum of Care has created policies for all users of HMIS and CES to be aware of. If you do conduct a VISPDAT for a survivor, please do not note a location that identifies the participant as a victim/survivor and follow all policies included in this notice.